ZigZag Whitsundays FAQ Page

ZigZag departs from Coral Sea Marina North End Village at meeting point B. This is in Airlie Beach Queensland

No, sorry we have an age limit of 5 years old for safety reasons on the tour.

Up to 24 hours before departure is a full refund. all refund requests must be in writing to bookings@zigzagwhitsundays.com.au with your ticket or voucher number.

To see our full terms and conditions for ZigZasg Whitsundays Day Tour Click Here

Our tour visits –

• Whitsunday Islands
• Whitehaven Beach
• South Whitehaven Lookout
• Snorkel Location
• Chalkies Beach
•  Haslewood Island Lookout.
  The above locations can change due to tides, wind and weather)

There is plenty of car parking at Coral Sea Marina for both cars and motorhomes, the cost is around $10 to $12 for the duration of the trip, Pay and display or use the Easy Park App

Snacks, Lunch, Wetsuit, Mask, Snorkel, Fins, Windproof Jacket, Drinking Water (bring your own bottle)

For a full list of our food and ingredients on the tour please click here 

Yes! we have a toilet on the boat for your convenience

Only up to 20 weeks, the tour is not suitable for prgnant woman over 20 weeks, we are over 1 hour from port and the owner Nicole who was working on the boat while pregeant has made this cut off time for the safty and comfort of guests. 

Sorry No, we can not take cruise ship guests as our tour times do not fit into any cruise ship schedule. 

In a small daypack, it’s best to pack sunglasses, suntan lotion, towel, swimmers, No large bags or suitcases are allowed onboard

Yes, we have a company Gopro that the crew use during the tour, these pictures are available free to you via our ZigZag Whitsundays Day Tour Facebook Page the week after your tour.

No sorry if you have existing back problems a slower boat is better suited for you, we can not take guests who have known back problems.

The company and boat are owned and run by Nicole and Ben, a local couple with 2 children living right here in the Whitsundays.

The short answer is maybe, it depends on your confidence! We have flotation aids called pool noodles that will help you float.

Yes of course

We have from children sizes to adults XXXL

All the food on the tour is made with love from the owners mum

For around the first and last hour you will have phone reception

This walk is 900 meters in each direction, its normally a 45 minute round trip including time at the top

Yes, we cater for, Vegans, Vegetarians, Gluten-Free, Lactose-Free. there will be a question about diets at the time of booking.

No, sorry we do not allow fishing on the tour

We have 300 horsepower Suzuki engines and there is four of them totalling 1200 horsepower!

Yes, if needed we supply each guest with a marine-grade warm spray jacket (only tour in Airlie Beach to do so)

Wearing a stinger suit is like wearing a seatbelt in a car, if something happens it can save you a lot of pain.

While we can not guarantee this, there is a high chance you will

No, we do not sell alcohol on the boat, you may bring your own just no glass

No, but it will be coming soon

Yes we have a covid safe plan and it has been approved and we have the tick of approval