ZigZag Whitsundays Approved Resellers

Updated 1/1/2025 By Nath J

At ZigZag Whitsundays, we uphold the highest standards for our reseller program. Only carefully selected businesses are authorised to sell our products, ensuring that every customer receives a premium experience.

Below, you’ll find:

A List of Approved Resellers – Businesses that meet our rigorous criteria.
Reseller Standards – The expectations and requirements we demand from all partners to maintain the integrity of our brand and exceptional service standards.
We are committed to working only with resellers who share our values and dedication to quality.

We believe in transparency, integrity, and exceptional customer experiences. To ensure the highest standards, all resellers partnering with ZigZag Whitsundays agree to the following principles:

1. No Tourism Politics
   ZigZag Whitsundays and its resellers will never engage in negative political tactics for financial gain.
2. No Negative Marketing
   Resellers must not use bait-and-switch strategies or undermine other products to sell their own or earn higher commissions.
3. Clear Product Positioning
   ZigZag Whitsundays is not a sailing product and will not be sold by sailing companies.
4. 24-Hour Refund Policy
   All resellers must uphold our 24-hour 100% refund guarantee. Full terms and conditions are available here.
5. Live Availability Integration
   Resellers must maintain an API connection with our dedicated booking platform to provide customers with live availability and booking capabilities.
6. Content Ownership
   ZigZag Whitsundays retains ownership of all content and images provided to resellers and reserves the right to update them at any time.
7. Customer Service Excellence
   Resellers must deliver responsive and high-quality customer service while maintaining integrity in all dealings, including those involving ZigZag Whitsundays products.
8. Booking Details Submission
   During the booking process, ZigZag Whitsundays must receive full ticket details and contact information for at least one guest.
9. No Misrepresentation
   Resellers must accurately represent ZigZag Whitsundays products at all times. Any misrepresentation will result in the reseller bearing financial responsibility and may lead to immediate termination of reseller status.

If you want to join the ZigZag Whitsundays Reseller Program, please get in touch with Nathan at bookings@zigzagwhitsundays.com.au.